Frequently asked questions

How is Kredo Labs different from a traditional web agency?

Traditional agencies design from scratch over 2–4 months and charge 5–20k PLN. We deliver a ready, professional site in 7 working days from 999 PLN net, using a proven component system tailored to your industry.

What does the Start package (999 PLN) include?

Landing page / one-page (3–4 sections): hero, services, contact form that emails you through a third-party service (no server-side app — form posts to the service URL, submissions arrive in your inbox; e.g. Formspree). Plus mobile-first responsiveness, basic SEO (meta, Open Graph), SSL, 3 months hosting and click-to-call. In all packages we refine the project to your full acceptance within the agreed brief — no hidden limit on corrections.

Is 7 days a realistic delivery time?

Yes, 7 working days is our standard — provided you send materials within 24h of the brief (logo, copy or notes, optional photos). It may extend by 2–5 days if you need AI copywriting or many content pages.

Do you offer a satisfaction guarantee or refund?

Yes — 14-day correction guarantee from publication: we fix any technical error free of charge. If the site doesn’t meet the agreed brief, we correct it free of charge. We don’t leave you on your own after delivery; after the guarantee, paid technical support is available. For fundamental mismatches — refund in proportion to undelivered elements.

How can I contact Kredo Labs?

We reply within 24 working hours. Email: www@kredolabs.pl or the contact form on the homepage. We share a phone number after the first email. Urgent production issues: email with [URGENT] in the subject.

More questions? Contact us or see the full Polish FAQ.